Returns & Exchanges
At AAA Distributor, we strive to ensure your home improvement projects are successful by offering a 30-day return window for most unused, uninstalled products in their original packaging. We are committed to providing a transparent and efficient process for all your kitchen, bath, and flooring returns.
Return Process
- 1.Initiate Your Request
Contact our customer service team within 30 days of delivery to obtain a Return Merchandise Authorization (RMA) number and specific shipping instructions.
- 2.Package Your Items
Carefully repackage your items in their original manufacturer packaging, ensuring all hardware, manuals, and protective inserts are included to prevent damage during transit.
- 3.Ship to Warehouse
Affix the provided RMA label to the exterior of the box and ship the package via a trackable carrier to our designated distribution center.
- 4.Inspection and Refund
Once our warehouse team inspects the items for resale quality, your refund will be processed to your original payment method, minus any applicable restocking or shipping fees.